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crime prevention tips

ID Theft

Safe Shopping on the Internet

Contractor Fraud/Home Repair Scams

Community Terrorism Preparedness

Small Business Crime Prevention

Home Safety

Personal Safety

Public Safety

Crime Prevention for the Disabled

Holiday Safety

Fireworks Safety and Laws

Travel Tips

Gang Facts


Identity Theft: Evolving with Technology
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The Internet and Our World

     In today's world, people must keep up with technology in order to conduct their daily routines.  They are required to adapt daily to new knowledge and exciting discoveries that are constantly changing the way they live and do business.  Today, everything from saying hello to a friend down the street to videoconferencing with someone around the world can be done electronically, from home.  Technological advances now allow people to carry out the most mundane of tasks, such as ordering groceries from the store, to the most complex activities, such as performing complicated surgery, all from a separate, remote location: a computer connected to the Internet.

     Since its beginnings in the 1990s, the Internet has grown into a vast electronic network that now spans the entire globe, and it will only continue to grow.  Because people use the Internet in their everyday lives, they rely on it for a safe and accurate exchange of information.  Constantly, personal data such as Social Security numbers, credit card numbers, and passwords are traveling through wires, and also through the air, from one computer to another.  With security measures in place to protect this sort of information online, most people feel safe on the Internet and trust that their personal information will remain confidential.  But, unfortunately, criminals have also adapted to advancements in technology and, these days, people are becoming victims of crimes committed over the Internet. 

The Evolution of Crime on the Internet

     For years, criminals have been using discarded credit card receipts, bank statements, tax notices, and other bills (often found in the trash) to gain the personal information necessary to assume another person's identity.  However, on today's electronic playing field, these criminals have used technology to devise cunning new methods of theft in the form of cyber crimes.  Now, computer hacking and email scams known as phishing are included among the risks of sharing information online.  Computer hackers are able to enter areas of the Internet where they are prohibited and hack in to another computer network.  Once they are inside a computer's network, they are able to view documents, files, and confidential data and use it for their own personal gain.  Phishing, on the other hand, is a method in which people are duped into providing their own personal data to a thief who is posing as a legitimate business or agency.  Both of these cyber crimes have been steadily on the rise in recent years.  In fact, according to the Wall Street Journal, there were more than 9.9 million cases of identity theft last year in the United States. 

Hacking Into Your Life

     One example of the growing computer hacking problem in which personal information was stolen emerged in February when an information broker, ChoicePoint Inc., announced that an identity theft ring had hacked into its database and gained access to hundreds of thousands of personal documents.  Some of the information that was stolen included full names, Social Security numbers, home addresses, and credit reports.  Many other large corporations such as T-Mobile USA were also recently hacked, and had their clients' information stolen.  Even superstar Paris Hilton could not escape the threat of identity theft as her personal photos, text messages, and phone numbers in her personal directory were stolen by a hacker and spread across the Internet.  The U.S. Senate will soon hold hearings to determine whether these corporations and information brokers require more extensive regulation.

Phishing - Don't Get Hooked!

     Phishing is currently on the rise around the world as well.  Phishing works because scammers are able to construct bogus emails, pop-up ads, and even websites that appear to be from legitimate businesses or agencies.  They inspire a false sense of trust, then send out emails asking for personal and financial data so they can steal identities.  Some phishing emails may even install software on your computer that could be used to redirect your computer to bogus websites.  Be extremely cautious of whom you trust with personal information on the Internet.  You should know that legitimate businesses will never ask you to provide nor confirm any personal information through an email or pop-up message.

Tips to Protect Yourself and the Internet

     The Internet can be a powerful tool, and the convenience it offers to manage business and recreation is invaluable.  But theft and fraud are damaging the positive reputation of the Internet as a medium for business.  Consumers are losing confidence in their own safety on the Internet, and fewer people are making purchases online these days.
     However, there are steps that you can take to decrease your chances of becoming a victim, and to help catch cyber-criminals at work:

  • Be aware that there are people online who would like to gain access to your personal information.  Do not share this information unless you have initiated the exchange or are absolutely sure of who is receiving it.
  • Install security and scanning software onto your computer to protect it from online hacking.
  • Do not use your name, date of birth, address, or any other personal information for passwords.  These passwords are easily cracked by hackers.  In fact, it is suggested that for any password, you should not use a word that is found in the dictionary, as there are hacking programs that will attempt every word in the dictionary.
  • Never disclose personal information in response to an email.  Legitimate businesses would never ask you to do this.  If an email or pop-up ad requests you to confirm personal information, even if it looks genuine, it is an example of phishing and should be reported to reportphishing@antiphishing.org, the attorneys at the Securities and Exchange Commission at enforcement@sec.gov, and to the Federal Trade Commission at uce@ftc.gov
  • If you are concerned about an email you receive from a company, contact that company by phone to verify the information.  If there is a web link provided in the email, type it directly into your browser instead of using the link or copying and pasting it, as some links can be redirected to other sites.
  • When giving personal information over a website, check to make sure that site is secure.  Look at the first part of the web address in your browser.  It should read https:// and not http://
  • Regularly check your credit card and bank statements and keep track of your transactions.  Also, log into your online accounts frequently.  This way, you will be able to notice any changes to your account soon after it happens. 

     By taking these steps, you can greatly reduce your chance of having your identity stolen, and help to combat this growing problem.  If you are careful not to reveal personal information online, and help to make others aware of the risks, you will be playing a part in making the Internet a safer place for all of us to communicate and conduct business.  For more information on phishing and identity theft, visit www.antiphishing.org and check out NCPC's new publication, Preventing Identity Theft: a Guide for Consumers, on WePrevent.org.


Safe Shopping on the Internet
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The Internet is an incredible shopping resource and it is for the most part a safe place to shop.  However, just like in the regular "brick and mortar" shopping world, the are con artists and frauds around.

Here are some safe "e-shopping" tips

1) Unsolicited e-mail should always be treated with suspicion. Never respond to bulk e-mail, even to ask to be unsubscribed (when you unsubscribe, that just tells them that they have reached a valid e-mail address).

2) The safest way to purchase things on-line is with a credit card because you can dispute the charge if you are ripped off. If your credit card number is stolen and used by someone else, you are only liable for the first $50 of charges (provided you let the card issuer know right away). Many banks will even cover the $50. ATM cards are safe ONLY if your card limits your liability to $50. Even then, a thief can empty your bank account quickly, which is a major inconvenience even if you ARE covered.  A credit card is better.

3) Print out hard copies of all online transactions on your printer (a respectable e-commerce site will tell you to do that).  Printed copies of purchases are concrete evidence of a transaction when a dispute arises.

4) Be careful of stores that ask for a lot of personal information.  An on-line transaction with a credit card shouldn't require giving a merchant more information than is needed to verify your card and ship you the product. If they do, they may be collecting information about you that they will turn around and sell to someone else.

5) If you use on-line auctions, use the protections that they have put in place for you. Check the posted comments about both the sellers and buyers. Use escrow services (with caution) if you are buying or selling big ticket items.

6) The old adage, "If it looks too good to be true, it probably is" really applies on the Internet. Be careful of "great deals" and "special offers." Watch out for very cheap name-brand software - there are lots of copies of old (and no longer supported) versions of well-known products out there. Make sure that you always know exactly what you are getting, no matter what you purchase.

7) Watch out for free advice.  Whether it's a stock tip from a chat room or unsolicited e-mail, avoid advice from total strangers.  Why would they want to give you free advice?  There's usually a motive involved, and that motive is simple: they want to make money off of you.  Don't listen.


Contractor Fraud / Home Repair Scams
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After a stormy spring and with the approach of the hurricane season, many homeowners may face the need to make repairs.

Storm damage is the type of thing that prompts con artists to scam people needing to make repairs. Property owners need to prepare themselves before they make any agreement or payment. 
 
It is also important that people don't rush into a decision until they are satisfied that they have found the right contractor for the job. People need to be aware that not every person who approaches them will have good intentions. When working with a contractor, it is important to get all guarantees, promises and warranties in writing.
 
Reputable contractors won't hesitate to provide a written estimate and contract. For work costing more than $150, contractors should provide the following in writing: start times, end times and a description of the planned work.

Here are some more tips for dealing with home repair contractors:
  • Hire only licensed contractors or builders.
  • Call your insurance adjuster for estimates.
  • Record the salesperson's vehicle license plate number.
  • If a down payment is required, the payment should be no more than a third of the project's total cost.
  • Never pay for work before it's been completed.
  • Call police if you think you've been the target of a scam.

Below are several links to various agencies that you can contact to verify a contractors license, any complaints about previous work, the laws regarding contractors and how to file a complaint if you feel that you may have been scammed.


Community Terrorism Preparedness
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“The Seven Signs of Terrorism” 

This site is intended to provide information on the signs or indicators that may predict a possible terrorist attack. Each one of us has a responsibility to help protect our community, state and country. It is important that all residents have a basic ability to recognize the signs of terrorism and to report suspicious activities to your state, county or local police department. Terrorism events are planned, organized, and carried out by individuals acting alone or in groups. It is important for all of us to realize that when a terrorist incident occurs, it affects everyone. As part of your daily routine, being observant and reporting anything out of the ordinary could be the crucial first step in preventing a possible terrorist plot or threat.

The seven signs of terrorism are as follows:

  1. Surveillance.
  2. Elicitation.
  3. Tests of security.
  4. Acquiring supplies.
  5. Suspicious people who don’t belong.
  6. Dry or trial runs.
  7. Deploying assets or getting into position.

1. Surveillance

The first sign is surveillance. What should you be looking for and what should be reported? During the planning phase, the terrorist will often conduct surveillance on a possible target. They do this in order to determine the strengths and weaknesses of their target and response times of emergency responders. Routes to and from the target are usually established during the surveillance phase. Examples of surveillance activities include someone recording or monitoring activities, drawing diagrams, making notes on maps, using vision-enhancing devices such as binoculars, or possessing floor plans or blueprints of places such as high-tech firms, financial institutions, government or military facilities. Any of these surveillance-type acts may be a sign that something isn’t right. If you feel that you have observed something suspicious, do not dismiss it, but report the incident to the police.

2. Elicitation

The second sign is elicitation. This is when someone attempts to gain information about an important place, operation, or workers. An important place might be a power or water plant, a bridge, school, stadium or shopping mall. Terrorists may ask what the building is used for, building operations, deliveries, and security-related information. That alone, or together with other facts, might reveal security strengths or weaknesses. Attempts to obtain information may be made by fax, U.S. mail, email, phone or in person.

3. Testing security

Testing security is another way for terrorists to gather information. This may be done by walking or driving into restricted areas to observe security or law enforcement response. They may also try to enter physical security barriers or access procedures in order to assess strengths and weaknesses.

4. Acquiring supplies

Terrorists need to acquire supplies and equipment to carry out their attacks. This may include purchasing or stealing law enforcement or military equipment, identification badges, uniforms, and decals. Terrorists may also obtain explosives, weapons, ammunition, harmful chemicals, or chemical equipment. Airline boarding passes or operation and flight manuals could also be obtained and used in planning an attack. Forging or photocopying personal identification, passports or other documents is another method used to obtain supplies.

5. Suspicious persons who don’t belong

Another sign is suspicious persons that don’t belong. This is someone in a workplace, building, neighborhood, or business who is suspicious because of their behavior, the unusual questions they ask, or the statements they make. Keep in mind that police officers often respond to complaints that may seem to be routine in nature but could result in something much more significant. As we have said before, if you feel that you have seen something suspicious, do not dismiss it. Report it to the police.

6. Dry or trial runs

Before carrying out the final operation or plan, terrorists typically conduct a dry run or trial run. A trial run consists of putting people into position and moving them around according to the plan without actually committing the terrorist act. It could also include mapping out routes to determine traffic flow.

7. Deploying assets or getting into position

The seventh sign is deploying assets or getting into position to commit the terrorist act. Deploying assets is placing people, equipment, and supplies at or near the target. If you see suspicious activity, this may be the last opportunity you have to report it to the police.

In conclusion, it is important to remember that the seven signs of terrorism that have been discussed here may occur months or even years apart. If you or a family member sees any suspicious or criminal activity, you should never attempt to stop a suspect. Call the police immediately and report the incident or activity. Law enforcement personnel have procedures in place to share information with local, state and federal homeland security officials. The success of our securing our homeland depends on our vigilance, commitment and ability to recognize these signs.”

Also, listen to what people are talking about or bragging about!

If this type of suspicious activity is witnessed, the police should be contacted immediately at (305) 949-5500.

Make sure to get the best description of the activity, including its location, any person(s) involved, vehicles and the direction of travel if the persons or vehicles leave before the police get there.

For more information on how to protect yourself, family or property from terrorist activity, please contact out Crime Prevention Unit at (305) 948-2955.


Small Business Crime Prevention
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Crime, burglary, robbery, vandalism, shoplifting, employee theft, and fraud costs businesses billions of dollars each year. Crime can be particularly devastating to small businesses, who lose both customers and employees when crime and fear claim a neighborhood.
When small businesses are victims of crime, they often react by changing their hours of operation, raising their prices to cover their losses, relocating outside the community, or simply closing. Fear of crime isolates businesses, much like fear isolates individuals and this isolation increases vulnerability to crime.

Helping small businesses reduce and prevent crime must be a community effort. Law enforcement can work with owners to improve security and design their spaces to reduce risk.

Small businesses can join together in such efforts as Business Watch to alert each other to crime patterns and suspicious activities. They can help young people in the community learn job-seeking skills and give them jobs, when possible.

Finally, businesses must reach out to others, law enforcement, civic groups, schools, churches, youth groups, to fight violence, drugs, and other crime and create a safer community for all.

Laying a Foundation for Prevention

Take a hard look at your business, it's physical layout, employees, hiring practices, and overall security. Assess its vulnerability to all kinds of crime, from burglary to embezzlement. Some basic prevention principles include:

Provide training for all employees including cleaning staff -- so they are familiar with security procedures and know your expectations.

Use good locks, safes, and alarm systems. If you have questions, seek the help of law enforcement.

Keep detailed, up-to-date records. Store back-up copies off the premises. If you are ever victimized, you can assess losses more easily and provide useful information for law enforcement investigations.

Establish and enforce clear policies about employee theft, employee substance abuse, crime reporting, opening and closing the business, and other security procedures.

Mark equipment, registers, adding machines, calculators, computers, typewriters, with an identification number (for example, tax identification or license number).

Post an Operation Identification warning sticker in your store-front window. Keep a record of all identification numbers off the premises with other important records.

Consider the cost of each security improvement you make against the potential savings through loss reduction. Remember to assess the impact on employees and customers.

Crimes against businesses are usually crimes of opportunity. Failure to take good security precautions invites crime into a business.

Burglary Prevention

Make sure all outside entrances and inside security doors have deadbolt locks. If you use padlocks, they should be made of steel and kept locked at all times. Remember to remove serial numbers from your locks, to prevent unauthorized keys from being made.

All outside or security doors should be metal-lined and secured with metal security crossbars. Pin all exposed hinges to prevent removal.

Windows should have secure locks and burglar-resistant glass. Consider installing metal grates on all your windows except display windows.

Remove all expensive items from window displays at night and make sure you can see easily into your business after closing.

Light the inside and outside of your business, especially around doors, windows, skylights, or other entry points. Consider installing covers over exterior lights and power sources to deter tampering.

Check the parking lot for good lighting and unobstructed views.

Keep your cash register in plain view from the outside of your business, so it can be monitored by police during the day or at night. Leave it open and empty after closing.
Be sure your safe is fireproof and securely anchored. It should be kept in plain view. Leave it open when it's empty, use it to lock up valuables when you close. Remember to change the combination when an employee who has had access to it leaves your business.

Before you invest in an alarm system, check with several companies and decide what level of security fits your needs.

Learn how to use your system properly. Check the system daily, and run a test when closing.

Robbery Prevention

Robbery doesn't occur as often as other crimes against businesses, but the potential for loss can be much greater from a single incident. Also, robbery involves force or threat of force and can result in serious injury or death.

Greet every person who enters the business in a friendly manner. Personal contact can discourage a would-be criminal.

Keep windows clear of displays or signs and make sure your business is well-lighted. Check the layout of your store, eliminating any blind spots that may hide a robbery in progress.

Provide information about your security systems to employees only on a "need-to-know" basis. Instruct your employees to report any suspicious activity or person immediately and write down the information for future reference.

Place cash registers in the front section of the store. This increases the chances of someone spotting a robbery in progress and reporting it to the police.

Keep small amounts of cash in the register to reduce losses. Use a drop safe into which large bills and excess cash are dropped by employees and cannot be retrieved by them. Post signs alerting would-be robbers of this procedure.

Make bank deposits often and during business hours. Don't establish a pattern, take different routes at different times during the day.

Ask local law enforcement what to do in case you are robbed. Make sure your address is visible so emergency vehicles can easily find your business.

If you or your employees are confronted by a robber, cooperate. Merchandise and cash can always be replaced, people can't!

Credit Card Fraud

Train employees to follow each credit card company's authorization procedures.

Be skeptical of a customer with only one credit card and one piece of identification.

Be aware of the customer who makes several small purchases by check or credit card that are under the amount for manager approval.

Is the item being purchased one that could be easily fenced for cash, (Examples include televisions, stereos, cameras, and other portable items.)

If you are suspicious of the purchaser, make a note of appearance, companions, any vehicle used, and identification presented. Call your local police department.

Look for "ghost" numbers or letters. Many times criminals will change the numbers and/or name on a stolen card. To do this they either melt the original name and numbers off or file them off. Both of these processes can leave faint imprints of the original characters.

Examine the signature strip on the credit card. A criminal may cover the real card owner's signature with "White-Out" and sign it on the new strip.

Check to see if the signature on the card compares favorably with the signature on the sales slip.
 
Check Fraud

Many fraudulent checks are visibly phony. By paying close attention to a check's appearance, you can often detect a possible bad check before accepting it as payment. When you see one or more of the following telltale signs, you may be looking at a phony check. Protect yourself against possible losses by requiring management approval of the check or asking for an alternative form of payment.

No perforation on check edges.

Apparently altered writing or erasures.

Water spots or alterations of check's color or graphic background.

Numbered under 500 (new account)

Post-dated

Glossy rather than dull finish of magnetic ink

Signature does not match imprinted name and ID

Shoplifting Prevention

Businesses lose billions of dollars each year to shoplifting, and then often must pass this loss on to the customers through higher prices.

Train employees in how to reduce opportunities for shoplifting and how to apprehend shoplifters. Work with law enforcement to teach employees what actions may signal shoplifting.

Keep the store neat and orderly. Use mirrors to eliminate "blind spots" in corners that might hide shoplifters.

Merchandise should be kept away from store exits to prevent grab-and-run situations.

Keep displays full and orderly, so employees can see at a glance if something is missing.

Keep expensive merchandise in locked cases. Limit the number of items employees remove at any one time for customers to examine.

Design the exits of the business so all persons must pass by security personnel or store employees. You may want to use an electronic article surveillance system or other inventory control devices.

The cash register should be inaccessible to customers, locked, and monitored at all times. Place it near the front of the store, so employees can also monitor customers coming and going.

Dressing rooms and rest rooms should be watched at all times. Keep dressing rooms locked and limit the number of items taken in.

Vandalism Prevention

Annual damage estimates are in the billions, and businesses pass the costs of vandalism on to customers through higher prices. Most vandals are young people, from grade schoolers to teens to young adults.

Clean up vandalism as soon as it happens, replace signs, repair equipment, paint over graffiti. Once the graffiti is gone, use landscape designs (such as prickly shrubs or closely planted hedges), building materials (such as hard-to-mark surfaces), lighting, or fences to discourage vandals.

Work with law enforcement to set up a hotline to report vandalism.

If you see someone vandalizing a property, report it to the police. Remember, vandalism is a crime.

Protect your business by installing and using good lighting and locking gates. Eliminate places where someone might hide, such as trees, shrubbery, stairwells, and alleys.

Have a community meeting on vandalism to discuss its victims, costs, and solutions. Include young people in all vandalism prevention efforts.

Employee Theft Prevention

Employee theft accounts for a large amount of business losses.

Establish a written policy that outlines employee responsibilities, standards of honesty, and general security procedures and consequences for not following them. Make sure new employees read it, understand it, and sign it as a condition of employment.

Follow strict hiring practices. Verify all information and contact all the references listed on an application. Consider running a credit check.

Keep accurate records on cash flow, inventory, equipment, and supplies. Have it checked regularly by someone other than the person responsible for maintaining it.

Limit access to keys, the safe, computerized records, and alarm codes, and engrave "DO NOT DUPLICATE" on store keys. Change locks and access codes when an employee is terminated.

If internal theft is discovered, take action quickly. Contact your local law enforcement agency and be sure to send a message to your employees that theft will not be tolerated.

Reward employees for uncovering security problems and for doing a good job.

Learn more about neighborhood organizing Organize a Business Watch

Modeled after the Neighborhood Watch concept, Business Watch seeks to reduce commercial crime and the fear of crime from both the shopper's and the shop owner's point of view.

The following steps are the most important concepts behind Business Watch:

Get to know the people who operate the neighboring businesses. They are your neighbors for eight or more hours a day. Making personal contact is the best way to get acquainted. Make an effort to introduce yourself to others, nearby residents, schools, civic groups, libraries, clubs, in the neighborhood.

Watch and report. Report suspicious behavior to law enforcement immediately, even if it means taking a chance on being wrong. A telephone tree is an effective means of sharing information with other merchants. Should a problem develop, each merchant is responsible for calling one or two others on the tree.

Secure your property. Contact your local police department to conduct a security survey of your business. Ask for their advice on lights, alarms, locks, and other security measures.

Engrave all valuable office equipment and tools. Use an identification number'a tax identification number, license, or other unique number. Check with law enforcement for their recommendation.

Aggressively advertise your Business Watch group. Post signs and stickers saying that your block of businesses is organized to prevent crime by watching out for and reporting suspicious activities to law enforcement.

Looking for Community Partners?

Chambers of Commerce

Chambers of Commerce exist in thousands of communities. They can help start a Business Watch, offer crime prevention information to area businesses, or organize seminars on "hot" topics, like bad checks or credit card fraud.

Business Associations

Merchants may join together to address a problem that directly affects their business operations. Some examples include poor street lighting, lack of police patrols, parking, loitering, or prostitution. A business or merchant's association could price employment for youth, community improvements, or funding for a manual on small business security.

Service Clubs

Many communities have local chapters of such service groups as Exchange Clubs, Kiwanis, Lions, Jaycees, Rotary, and Optimists. These groups take on a variety of community and business service projects. They often have many members from the local business community.

Special Interest Associations/Groups

Businesses often join others with similar interests. Retail merchants as a whole, specialty stores, computer retailers, drug stores, grocers, cleaners, restaurants, or convenience stores may all have associations in a city or region.

Private Security

Increased partnerships between business groups, private security, and police can enhance each others efforts to protect commercial areas.

Community Associations

Business groups can find effective partners in community and neighborhood associations. Both groups have a strong stake in thriving residential and commercial areas. They are often well versed in strategies for securing physical improvements such as street lighting or road repairs. In partnership with business, they can also reach out to help solve problems that affect the entire community's well-being, such as homelessness, lack of jobs, or the need for battered women's shelters. Home Safety


Home Safety
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SAFETY AT YOUR FRONT DOOR

  1. Never automatically open your front door. Make sure you know your caller's identity before admitting him.
  2. If the person at your door is a stranger, ask for identification to be passed under the door. If he is unable to do this, do not admit him.
  3. It is advisable to have a wide angle viewer (peep-hole) in the door so that you can check a person's identity without unlocking your door.
HOME SAFETY
  1. All doors in your home leading to the outside should have dead-bolt locks.
  2. When away at night, leave a light burning.
  3. Do not leave a key over a door or under a mat.
  4. The single lock on a garage door is inadequate to keep intruders from prying up the opposite side and crawling in. Use a padlock. But never leave it unlocked. This is an invitation to have the padlock removed so that a key can be made, and the lock returned to its position. Later, the burglar returns when no one is home and enters at his leisure, using "his" key.
  5. Mark your valuables and keep an accurate record of all your most valuable possessions.
  6. When leaving on a trip: A. Stop all deliveries. B. Connect a light to a timer. C. Notify the police and have a neighbor check your home periodically. D. Have someone maintain your lawn.
  7. Be a concerned neighbor. If you see a suspicious person, car or situation, contact the police.
SAFETY FOR THE APARTMENT DWELLER
  1. If you live in an apartment building with an intercom system to the front door, make sure the landlord keeps it in operating order.
  2. Never admit anyone unless you are expecting him or know him.
  3. Never admit anyone to the building who is there to see another tenant or to deliver something to another apartment.
  4. Anyone asking admission so that he can do some work for another tenant should not be admitted, but should be referred to the building's manager.
  5. If you see someone in your building who looks out of place or is acting suspiciously, contact the police.
ELEVATOR SAFETY
  1. Observe elevator interior before entering. Wait until the next elevator if you are uncertain of any occupant.
  2. Females riding the elevator alone should always stand near the control panel. If accosted, press ALL buttons.
  3. If a suspicious person enters the elevator, exit before the door closes.
  4. Before exiting from the elevator, observe the corridor for suspicious activity.

WHEN PLANNING VACATIONS OR PROLONGED ABSENCES Discontinue milk, newspaper, and other deliveries by phone or in person ahead of time. Do not leave notes.

Arrange for lawn care and have someone remove advertising circulars and other debris regularly. On the other hand, several toys scattered about will create an impression of occupancy.

Notify the post office to forward your mail or have a trustworthy person pick it up daily. Apartment house tenants should also heed this hint since stuffed mail receptacles are a give-away when no one is home.

Inform neighbors of your absence so they can be extra alert for suspicious persons. Leave a key with them so your place may be periodically inspected. Ask them to vary the positions of your shades and blinds.

When you leave, do not publicize your plans. Some burglars specialize in reading newspaper accounts of other people's vacation activities.

If you find a door or window has been forced or broken while you were away, DO NOT ENTER. The criminal may still be inside. Use a neighbor's phone immediately to summon police.

Do not touch anything or clean up if a crime has occurred.

Preserve the scene until police inspect for evidence. ALWAYS REMEMBER TO

  1. Lock before you leave.
  2. Trust a neighbor with a key.
  3. Be a concerned neighbor - yourself.
HOW TO BURGLAR-PROOF YOUR DOORS The majority of devices mentioned in this report cost very little. All of them will help reduce burglary and make your house or apartment more secure.

Begin with a home "security" check. Start with the front door and work clockwise around the entire inside of your home, finishing with the back yard, fence and shrubs, gates and garage.

Shrubbery should never block the view of your front door. This allows an intruder the opportunity of privacy to gain entrance. A wide angle viewer in the door lets you know your visitor in advance. This item is recommended over a chain lock. LOCKS, BOLTS AND HINGES A DEAD-LATCH is an inexpensive lock set which keeps the burglar from simply slipping your door open with a plastic credit card. This method of entry is common in many areas, but very easy to prevent. Auxiliary Deadbolt: 1" deadbolt, single cylinder with hardened cylinder guard, and thumb turn.

For extra security, a single cylinder dead bolt lock, with one inch throw and case-hardened insert, is recommended for all exterior doors. If you have easily breakable glass within 40 inches of a deadbolt lock, it should be augmented with a stronger type of glass or plastic to provide adequate security.

Most police departments do not recommend double deadbolt locks for residential use. You may be adding additional security at the expense of personal safety with a double cylinder dead bolt. For example, you could lock yourself in and not be able to escape in case of fire or other emergency. The Rim Lock: 1" dead bolt lock which is installed on the inside surface of the door. It is less expensive than other typed of locks, but equally effective for security. The "Jimmy Proof" Rim Lock: is another lock which is installed on the inside surface of the door. But this lock has vertical dead bolts, which is an approved locking device. Cane Bolts:: 1/2" in diameter by 12" high installed at the top & bottom of the inactive door offers minimum security.Many homes with pairs of doors, use half-barrel slide bolts on the inactive door. These are week and totally inadequate.

Flush Bolts:: Installed at the top and bottom of the inactive door or a pair of doors, flush bolts offer additional security, since the intruder cannot get at these devices to tamper with them if the doors are locked. HINGE PROTECTION: Some exterior doors are improperly installed so that the hinges are installed from outside. To protect such a door from being lifted from its hinges by pulling the hinge pin, follow these simple steps:
  1. Remove two screws, opposite each other, from both leaves of the hinge.
  2. Insert screw or concrete nail into jamb leaf, protruding 1/2".
  3. Drill out the opposing screw hole in the door. Do this in the top and bottom hinge of the door. When closed, the hinge pins may be removed, but the door will remain firmly in place.

HOW TO BURGLAR-PROOF YOUR WINDOWS Many burglars enter homes by simply breaking glass windows. A good deterrent is to have better quality glass installed at vulnerable points around the perimeter of your residence. Most burglars avoid attempting to break the following types of glass due to the fear of attracting attention: Laminated Glass is made by a vinyl or plastic interlayer sandwiched between two layers of glass. This type of glass adds additional strength to your windows. To gain entry, a burglar would have to strike the glass repeatedly in the same spot in order to make a small opening. Most burglars are reluctant to create this type of noise for fear of being detected. Tempered Glass is made by placing a piece of regular glass in an oven, bringing it almost to the melting point, and then chilling it rapidly. This causes a skin to form around the glass. Fully tempered glass is four to five times stronger than regular glass. Wired Glass adds the benefit of a visible deterrent. Extra effort will be needed to break the glass and then cut through the wire located within the glass, in order to gain entry. Plastics: Plastic material is divided into two types : acrylic or polycarbonate. The acrylics are more than ten times stronger than glass of the same thickness and are commonly called plexiglass. Polycarbonate sheets are superior to acrylics and are advertised as 250 times more impact resistant than safety glass, and 20 more times than other transparent plastic. With Sliding Windows the primary objective is to keep the window from sliding or being lifted up and out of the track. There are many manufactured products available for securing windows. Here are some of the suggestions: Pinned Window Anti-Slide Block Slide Bolt: It is not recommended that you lock a window in a ventilated position. This is an invitation to a prying action which can result in entry. Key locking devices offer no real security, and they can be a fire exit hazard. Casement Windows are the simplest to secure. Make sure the latch works properly and that the "operator" has no excess play. If so, replace the worn hardware. Double Hung Window latches may be jimmied open. If a window is not used, screw it shut (except bedrooms). For windows in use, drill a sloping hole into the top of the bottom window, through and into the bottom of the top window, and insert an easily removable pin or nail. Louvre Windows are bad security risks. Remove and replace with solid glass or other type of ventilating window. Or protect with a grate or grille (except bedrooms).

Warning: One window in every bedroom on the ground and second floor must be left available as a fire exit, particularly for children and guests in your home. At night, the bedroom window may often be the quickest and safest means of getting out. Because of the danger of fire, decorative grilles are not recommended on bedroom windows. HOW TO SELECT A BURGLAR ALARM Burglars dislike noise - it attracts attention. A barking dog is the best deterrent in preventing burglaries. However, a watch dog cannot always be depended upon. some professional burglars have been known to carry delectable "dog snacks" in their pockets - and with a full stomach, some watch dogs make friends easily and forget their purpose of guarding the premises. The most reliable safe-guard to protect your home and possessions is a reliable alarm. Many types of burglar alarms can be obtained for residential use. It is advisable, however, that basic hardware security measures be followed first. If additional security is desired, the following recommendations could be helpful.

  1. Obtain estimates from three alarm companies, notifying each of this procedure.
  2. An audible alarm is recommended over silent alarms for residential use in order to first protect persons and secondly, property.
Don't depend entirely upon an alarm system to protect you - be sure to use proper locking devices. Any alarm system should include:
A. A battery-powered fail-safe back-up.
B. Fire-sensing capability.
C. Read-out ability to check working of system.
D. Horn sounding device installed in attic through vent. When shopping for an alarm system, take this list with you.
SECONDARY BARRIER If the value of small personal items warrants protection, a secondary barrier is an additional safeguard. On a hinging closet door, install a 1" dead bolt lock. Store your jewels, furs, cameras, guns, silverware and other valuables behind this barrier. Be sure to "pin" the hinges (as outlined in "How To Burglar - Proof Your Doors" HOW TO REDUCE CRIME IN YOUR NEIGHBORHOOD While we don't like to talk about it - or even think about it - crime is on the increase in America, and throughout the world. The number of burglars, muggers, auto thieves, robbers, purse snatchers, etc., is growing at an alarming rate. Now you, as a resident, working with neighbors can help reduce the crime rate.

How? By organizing and/or joining a neighborhood program in which you and your neighbors get together to learn how to protect yourselves, your family, your home and your property. Working together, you can get the criminals off your block and out of your area.

There's safety in numbers and power through working with a group. You'll get to know your neighbors better, and working with them you can reduce crime, develop a more united community, provide an avenue of communications between police and citizens, establish on-going crime prevention techniques in your neighborhood, and renew citizen interest in community activity.

"Neighborhood Crime Watches" are set up to help you do this. it is a joint effort between private citizens and local police. such programs have been started all over the country. Maybe one already exists in your community.

These organizations don't require frequent meetings (once a month or so). They don't ask anyone to take personal risks to prevent crime. They leave the responsibility for catching criminals where it belongs - with the police. This is NOT a "vigilante" group.

These groups gather citizens together to learn crime prevention from local authorities. You cooperate with your neighbors to report suspicious activities in the neighborhood, to keep an eye on homes when the resident is away, and to keep everyone in the area mindful of the standard precautions for property and self that should always be taken. Criminals avoid neighborhoods where such groups exist.

Through cooperation with local law enforcement agencies, some of the things you will learn - and all free - are:
  1. What to do in an emergency.
  2. How to best identify a suspicious person.
  3. How to identify a vehicle being used in a suspected criminal activity.
  4. Signs to watch out for before entering a house or apartment that may be in the process of being burglarized.
  5. What to do in case of injury.
  6. What to do about suspicious people loitering on your street.
  7. How to identify stolen merchandise.
  8. How to recognize auto theft in progress.
  9. How to protect your house or apartment.
  10. How to recognize a burglary in progress.
  11. How to protect yourself and family - and much more.
It's easy to get your group started. All you have to do is contact your neighbors and arrange a date, place and time for the first meeting. Hold the meetings at your home or that of a neighbor. Try to plan a time that is convenient to most of your neighbors - preferably in the evening.

Then call your Police department. It will be happy to give your group informal lectures, free literature - and in many instances, window stickers, etc. Remember, police officers can't be everywhere. Your cooperation with them is for the benefit of you, your family, your neighbors and your neighborhood.

Personal Safety
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The chance that you or a member of your family will be a victim of violent crime is low. Violent crimes are still comparatively rare and account for a very small part of recorded crime. But some people are still frightened that they, or someone close to them, will be the victim of a violent attack

The best way to cut the risk of attack is by taking sensible precautions. Most people already do this as part of their everyday lives, often without realizing it.

How can you stay safe?

Staying safe at home

Make sure your house is secure . Always secure outside doors. If you have to use a key, keep it nearby – you may need to get out quickly in the event of fire.

If other people such as previous tenants could still have keys that fit, change the locks. Don’t give keys to workmen, as they can easily make copies.

If you wake to hear the sound of an intruder, only you can decide how best to handle the situation. You may want to lie quietly to avoid attracting attention to yourself, in the hope that they will leave. Or you may feel more confident if you switch on the lights and make a lot of noise by moving about. Even if you’re on your own, call out loudly to an imaginary companion – most burglars will flee empty-handed rather than risking a confrontation. Ring the police as soon as it’s safe for you to do so. A telephone extension in your bedroom will make you feel more secure as it allows you to call the police immediately, without alerting the intruder.

Draw your curtains after dark and if you think there is a prowler outside – dial 911

Use only your surname and initials in the telephone directory and on the doorplate. That way a stranger won’t know if a man or a woman lives there.

If you see signs of a break-in at your home, like a smashed window or open door, don’t go in. Go to a neighbor and call the police.

If you are selling your home, don’t show people around on your own. Ask your estate agent to send a representative with anyone who wants to view your house.

When you answer the phone, simply say ‘hello’; don’t give your number. If the caller claims to have a wrong number, ask him or her to repeat the number required. Never reveal any information about yourself to a stranger and never say you are alone in the house.

If you receive an abusive or threatening phone call, put the receiver down beside the phone, and walk away. Come back a few minutes later and replace the receiver; don’t listen to see if the caller is still there. Don’t say anything – an emotional reaction is just what the caller wants. This allows the caller to say what he or she wants to say, without causing distress to you. If the calls continue, tell the police and the operator and keep a record of the date, time and content of each phone call. This may help the authorities trace the caller.

Staying safe when you’re out and about

If you often walk home in the dark, get a personal attack alarm or ask your local crime prevention officer where you can buy one. Carry it in your hand so you can use it immediately to scare off an attacker. Make sure it is designed to continuesounding if it’s dropped or falls to the ground.

Carry your bag close to you with the clasp facing inwards. Carry your house keys in your pocket. If someone grabs your bag, let it go. If you hang on, you could get hurt. Remember your safety is more important than your property.

If you think someone is following you, check by crossing the street – more than once if necessary – to see if he follows. If you are still worried, get to the nearest place where there are other people – a pub or anywhere with a lot of lights on – and call the police. Avoid using an enclosed phone booth in the street, as the attacker could trap you inside.

If you regularly go jogging or cycling, try to vary your route and time. Stick to well-lit roads with pavements. In parks, keep to main paths and open spaces where you can see and be seen by other people – avoid wooded areas. If you wear a personal stereo, remember you can’t hear traffic, or somebody approaching behind you.

Don’t take short-cuts through dark alleys or parks. Walk facing the traffic so a car cannot pull up behind you unnoticed.

If a car stops and you are threatened, scream and shout, and set off your personal attack alarm if you have one. Get away as quickly as you can. This will gain you vital seconds and make it more difficult for the car driver to follow. If you can, make a mental note of the number and description of the car. Write down details as soon as possible afterwards.

Don’t hitch-hike or take lifts from strangers.

Cover up expensive looking jewelry.

Self-defense and safety awareness classes may help you feel more secure. Ask your local police or your work if they have classes.

Staying safe in taxis

If you are going to be out late, try to arrange for a taxi. Check that the taxi that arrives if the one you ordered. Ask for a description of the car – color, make, etc – and check this when it arrives. If you gave your name when you booked, check that the driver can tell you it before you get in. When you get home, ask the driver to wait until you are inside.

There are many reputable mini-cab or private hire car companies, but these must be booked either at their office or by phone. In some cases the driver will carry identification. Always keep the number of a reliable firm handy.

Always sit behind the driver.

If you feel uneasy, ask to be let out in a well-lit area where there are plenty of people.

If in any doubt, don’t get in a taxi.

Staying safe on public transport

Try to stay away from isolated bus stops, especially after dark.

On an empty bus, sit near the driver.

On a train, sit in a compartment where there are several other people – ideally one which will be near the exit of your destination. Check to see where the emergency chain is.

When driving

Before a long trip, make sure your vehicle is in good condition.

Plan how to get to your destination before leaving, and stay on main roads if you can.

Make sure you have enough money and fuel. Carry a spare fuel can.

Keep change and a phone card in case you need to make a telephone call. Carry a flashlight.

Before you leave, tell anyone you are planning to meet what time you think you will get there, and the route you are taking.

If someone tries to flag you down, drive on until you come to a service station, or somewhere busy, and call the police. Do not pick up hitch-hikers.

Keep doors locked when driving and keep any bad, carphone or valuables out of sight. If you have the window open, only wind it down a little. Don’t wind it down far enough to allow someone to reach in while you are stopped in traffic.

If you think you are being followed, try to alert others by flashing your lights and sounding your horn. Make as much noise as possible. If you can, keep driving until you come to a busy place.

After dark, park in a well-lit, busy place. Look around before you get out. If you’re parking in daylight, but coming back for your car at night, think about how things will look in the dark.

Have your key ready when you go back to your car. Make sure there is no-one in the car.

While on the hard shoulder or telephoning, keep a sharp look-out and don’t accept lifts from strangers – wait for the police or breakdown service. Don’t wait in the car – there is a high risk of an accident. Wait on the embankment nearby with the front passenger door open. If someone approaches you or you feel threatened, lock yourself in the car and speak to them through a small gap in the window.

If you frequently have to travel after dark, or if your job involves visiting people at home, eg a health visitor or a nurse, consider getting a cellular phone or ask your employer to provide one.


Public Safety
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HOW TO PROTECT YOURSELF ON CITY STREETS

Street crime is on the increase in most large U.S. cities. It is also becoming more prevalent in small communities. The following list of "safeguards" will help protect you - and may even save your life!

  1. When leaving home, make sure that all doors and windows are locked - including the garage door.
  2. Watch for loiterers and do not carry large sums of money. 3. If possible, travel with another person. This is especially true after dark.
  3. When carrying a purse, women should have only 3 or 4 one dollar bills placed inside. Credit cards, currency, driver's license, keys and jewelry should be carried in a coat or sweater pocket or concealed on your person to reduce the opportunity of large losses. If you do carry a purse, don't wrap the strap around your shoulder, neck or wrist. If your purse is grabbed, a strong strap will not yield easily and you may be injured. Some purse snatch victims have been thrown off balance & received concussions, broken hips, arms or legs. Don't carry anything more valuable than you can afford to lose. Always leave all unnecessary credit cards at home. When you shop and carry a purse, put it in your shopping bag.
  4. At night, travel only well-lighted and well-traveled streets.
  5. Never hitchhike or accept rides from strangers.
  6. Walk on the side of the street nearest to oncoming traffic. If accosted by someone in a car, run in the direction opposite the way the car is headed.
  7. Beware of people who approach asking directions; keep a polite but safe distance.
  8. A good suggestions for men is to carry a second wallet containing a few $1.00 bills and old expired credit cards, which are normally destroyed or discarded. If confronted at knife or gunpoint, give the suspect the second wallet and concentrate on a good physical description to help the police in making the arrest.
  9. Upon returning home, particularly after dark, do not linger at the entrance of your residence. Make a quick check for mail or newspapers, and enter immediately. If you feel something is strange, don't enter but go elsewhere and call for police assistance.